Table of Contents
1. Introduction
2. Use of Website and Services
3. Intellectual Property
4. Products, Services, and Prices Available on the website
5. Disclaimer- Individual results
6. Testimonials
7. Orders and Payments
8. Refund Policy
9. Limitation of Liability
10. Third-Party Links
11. Privacy Policy
12. Amendments
13. Governing Law
14. Termination
1. Introduction.
Welcome to Reform2transform.com. By accessing or using this Website, and proceeding with programs and services you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree, please refrain from using the Website. For any questions about these Terms & Conditions, please contact [email protected]
2. Use of Website and Services
The Website and services are intended for adults. If you use the Website and the services, you are affirming that you are at least 18 years old or the legal age of majority in your state or province of residence (whichever is greater), have the legal capacity to decide to enter a binding contract with us, and have read this Agreement and understand and agree to its terms. You agree to use this Website for lawful purposes only. You must not:
Use the Website in any way that violates laws or regulations. Attempt to gain unauthorized access to any part of the Website. Use the Website to transmit spam, malware, or harmful content. You will not send or authorize any communication on social media, third-party blogs, or any other website operated by you that may be considered harmful to Reform2Transform Limited.
3. Intellectual Property
All content including text, graphics, logos, images, taglines, metatags, hashtags, testimonials, personal stories,
video and audio clips, and downloads, is the property of Reform2Transform Limited and is protected by NZ and international copyright, trademark, and other intellectual property laws. No material on the Website may be copied, reproduced, distributed, republished, uploaded, displayed, posted, or transmitted in any way whatsoever.
4. Products, services, and Prices Available on the website
The Products, services and prices provided on this Website are generally posted for informational purpose, but are subject to change. Reform2Transform reserves the right, without notice, to discontinue products or services or modify specifications or prices without incurring any obligation to you. Except as otherwise expressly provided for in these Terms, any price changes to your purchase of product(s) or services will take effect following email notice to you.
By agreeing to these Terms and conditions you acknowledge that you understand and accept that educational products and coaching services are not therapy, counseling, advice-giving, mental health care, or treatment for substance abuse. You understand and accept that programs and services offered are not intended as a replacement for counseling, psychiatric interventions, treatment for mental illness, recovery from past abuse, professional medical advice, financial assistance, legal counsel, or other professional services and the coach is not functioning as a licensed mental health professional. You understand and accept that programs and services offered are intended for people who do not have a mental health condition, are well-adjusted, and want to make positive changes in their lives.
5. Disclaimer- Individual results
We don't believe in "we’ll fix it for you" programs - only in hard work, and willingness to do the work with persistency and consistency. Our programs take a lot of work and discipline just like any worthwhile endeavour or professional continuing education program. . You should know that all products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites or online media or any of our content or curriculum is a promise or guarantee of results. Every individual is unique, with different strategies, decisions, and approaches to personal growth and development. As a result, coaching outcomes will vary from person to person. Your results will depend on your level of personal accountability, commitment, and consistency in integrating new perspectives, following through on action plans, honouring agreements to change behaviour, and implementing personal goals. Therefore, as stipulated by law, Reform2Transform Limited does not promise, guarantee, or warrant specific results, nor does it take responsibility for your personal outcomes
6. Testimonials, Reviews and photos/videos
Testimonials represent the unique experience of the clients and may be used for any form of activity related to Reform2Transform products and services, in printed or online media, as Reform2Transform determines in its sole and exclusive discretion. Testimonials may be used in whole or in part together with the name, state, or city of the person submitting the testimonial, may be subject to grammatical and typing error corrections prior to publication, and will be treated as non-confidential and non-proprietary.
By providing them, you grant Reform2Trasform Limited a royalty-free, worldwide, perpetual, non-exclusive and irrevocable rights to use them.
7. Orders and Payments
If you order a service or product, payment must be received by us before your order is accepted. We may require additional information regarding your order if any required information was missing or inaccurate and may cancel or limit an order any time after it has been placed. Potential clients can pay by credit card or debit card. Payment details shall be collected by us through our secure financial data collection mechanism. You acknowledge and agree that we hold data relating to the transaction, including the last four digits and the expiration date of the card used to purchase the products or services together with details on when payment is due.
8 Refund Policy
At Reform2Transform, we are committed to providing high-quality coaching services. We understand that circumstances may change, and we strive to maintain a fair and transparent refund policy. 8.1. Refund Eligibility
If, after Day One, you feel the experience isn’t right for you, simply email us, and we will gladly offer a full refund. No refunds will be issued beyond Day One unless otherwise stated or required by law. Refunds are not available for completed coaching sessions or services already rendered beyond the first session. However, If either party feels that continuing the coaching relationship is not beneficial, termination may be requested in writing. In such cases, any refund for the remaining sessions will be considered on a case-by-case basis and will be subject to an administrative fee of 15%.
8.2 Cancellations & Rescheduling
If the Client wishes to cancel the coaching program before it begins, a full or partial refund may be issued, depending on the timing of the request and administrative fee may apply
§ More than 7 days before the program start date – 100% refund. § Less than 7 days before the program start date – 85% refund.
Clients must provide at least 24 hours' notice to reschedule a session. Missed sessions without prior notice may be forfeited and will not be eligible for a refund. Emergency cancellations will be reviewed on a case-by-case basis and may be subject of administration fee.
8.3 Digital Products & Course Refunds
If the coaching program includes digital resources, courses, or workbooks, refunds may not be applicable once the materials have been accessed or downloaded. If applicable, a refund request for digital products must be submitted within 7 days of purchase.
8.4. Refund Process
To request a refund, please contact us at contact@reform2transform, subject line Refund request, providing your name, product or service purchased and reason for the request, as well as proof of purchase. Approval shall be granted in line with the Refund policy after all required information has been submitted in writing. Approved refunds will be processed within 30 business days after approval, and issued via the original payment method.
8.5. Changes to the Refund Policy
We reserve the right to update or modify this refund policy at any time. Any changes will be reflected on our website.
9. Limitation of Liability
Refor2Transform is not liable for any direct, indirect, incidental, or consequential damages arising from your use of this Website. This includes but is not limited to, reliance on any information provided, errors, technical issues, or third-party links.
10. Third-Party Links
This Website may contain links to third-party websites for your convenience. We do not endorse or take responsibility for the content, policies, or practices of these external sites.
11. Privacy Policy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.
12. Amendments
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the Website after changes are posted constitutes acceptance of the revised terms.
13. Governing Law
These Terms & Conditions are governed by the laws of New Zealand . Any disputes will be subject to the exclusive jurisdiction of the courts in that location.
14. Termination
Termination by Client: The client may terminate this coaching agreement at any time with written notice to the coach. In such cases, the client will be responsible for payment of all coaching sessions provided up until the date of termination. If the client chooses to terminate before completing the full program, client is eligible for refund, as per
Refund Policy. Termination by Coach: The coach reserves the right to terminate the coaching relationship at any time with written notice to the client, particularly in situations where the client fails to attend scheduled sessions, fails to complete the assignments, or does not pay fees in a timely manner, or if the coach believes that the coaching relationship is no longer beneficial for the client. If the coach terminates the agreement, the client will be refunded any unused portion of the fees paid, subject to administration fees as per Refund Policy Mutual Termination: Both parties may agree to terminate the coaching relationship at any time. The terms of such termination will be mutually agreed upon in writing, including any financial arrangements for services rendered. Confidentiality After Termination: Both parties agree to continue upholding the confidentiality agreements stated in the original contract, even after termination of the coaching relationship.